Return or Cancellation Request

For change-of-mind returns, return shipping costs are the responsibility of the customer. If your item arrived faulty, damaged or incorrect, please select the relevant reason below and include details of the issue. Your statutory rights remain unaffected.

First name *

Last name *

Email *

Phone number

Order number *

Reason for request *

Which item(s) would you like to return or cancel? *

Additional details

I confirm that the information provided above is correct and understand that submitting this form does not automatically confirm eligibility for a return, cancellation or refund.

Giving Back

Every purchase helps rescue and care for stray cats.

Handmade

Carefully handcrafted, one piece at a time.

Made with Care

Fair wages and safe working conditions.

Eco-Friendly Materials

Natural materials and child-safe finishes.

International Shipping

Shipping across Israel and the EU.